adpro75's Privacy Policy

1. Scope of Information Collection

adpro75 collects various types of information in order to provide the best possible service to its members. Below is a description of the types of information we collect under each category:

1.1 Identity Information

Information you provide when registering an account, such as your full name, date of birth, email address, mobile number, and verification information related to your national identity document. This information is collected to confirm your identity and to fulfill legal obligations.

1.2 Financial Transaction Information

Detailed records of financial transactions carried out through bKash, Nagad, Rocket, or bank transfer during deposits and withdrawals on adpro75 are stored. This includes the transaction amount, time, method, and associated reference number. However, we never store full card numbers or complete bank passwords.

1.3 Technical and Usage Information

Log information related to your device's IP address, browser type and version, operating system, session duration, and which pages you visited on the site. This information is used to identify technical issues on the site and to improve the user experience.

1.4 Cookie and Tracking Information

Our website stores cookies in your browser. These cookies are used to keep your login session active, remember your preferences, and ensure the site functions properly. You can control cookies from your browser settings, but doing so may limit some services.

2. Purpose of Using Information

adpro75 uses the information it collects only for the following purposes:

• Managing your account and verifying your identity
• Processing financial transactions related to deposits and withdrawals
• Providing customer support and responding to your complaints or questions
• Detecting and preventing fraudulent activity
• Fulfilling legal and regulatory obligations
• Technical development of the site and improving the user experience
• Sending you relevant promotional offers and bonus information (with your consent)
• Monitoring your playing patterns to ensure responsible gaming

3. Data Storage and Security

To ensure the security of your information, adpro75 takes the following technical and organizational measures:

3.1 Encryption Technology

Our site uses SSL/TLS encryption technology, which keeps all information transmitted between your browser and our servers encrypted. As a result, no one can read or alter the information while it is being exchanged over the internet.

3.2 Access Control

Only authorized personnel can access your information, and each of them is required to be bound by a strict confidentiality agreement. Regular security audits are conducted on our systems.

3.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as required by legal obligations after that. Financial transaction records are generally retained for a minimum of five (5) years. After this period, data is securely deleted or anonymized.

4. Sharing Information with Third Parties

adpro75 never sells, rents, or discloses your personal information to third parties for commercial purposes. However, necessary information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with the relevant financial institution to complete transactions through bKash, Nagad, Rocket, or bank transfer.
• Technology Partners: Technology providers that assist in operating and maintaining the site receive limited access to only the information necessary to fulfill their responsibilities.
• Legal Authorities: Information may be provided to law enforcement agencies when required by a court order, government directive, or lawful investigation.
• Fraud Prevention: Relevant information may be shared with authorized third-party verification services for anti-money laundering (AML) and know your customer (KYC) verification.

In all of the above cases, agreements with third parties ensure that they use the information received only for the specified purpose and comply with appropriate security standards.

5. Your Rights

As a member of adpro75, you have the following rights over your own information:

5.1 Right to Access Information

You may request a copy of the information we hold about you at any time. To make this request, contact our support team via live chat.

5.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly on your profile page; for other cases, submit a request to support with identity verification.

5.3 Right to Close Account and Delete Information

You may request that your account be closed. However, even after your account is closed, financial and identity-related information may be retained for as long as required by legal obligations.

5.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from adpro75, you can opt out by clicking the unsubscribe link at the bottom of any message or by notifying our support directly. However, important service-related messages (transaction confirmations, security alerts) will continue to be sent.

5.5 Right to Lodge a Complaint

If you believe your information has been misused, first lodge a complaint with our support team. We will review your complaint in a timely manner and take the necessary action.

6. Privacy of Minor Users

adpro75 is an online gaming platform for those aged 21 and above only. We never intentionally collect or store information from any person under the age of 21.

Through the age verification process during account registration, we confirm whether the user meets the required age limit. If we learn that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

7. Cookie Policy Details

Various types of cookies are used on our site. The purpose of each is clearly described below:

• Essential Cookies: These ensure the basic functionality of the site — login sessions, security tokens, preferred language settings. Without these, the site will not work properly.
• Performance Cookies: These are used to understand how long is spent on each page and which sections have the most interest, which helps in improving the site.
• Functionality Cookies: These are used to remember your preferences such as language and display settings, so you do not have to change them again each time.

You can delete or block cookies at any time by going to your browser settings. However, blocking essential cookies may disrupt login and other basic functionality on the site.

8. Steps in the Event of a Security Breach

If a data security breach occurs for any reason and it may pose a risk to your rights and interests, adpro75 will immediately take the following steps:

• Identifying the incident and securing the system
• Notifying affected users as quickly as possible
• Conducting an investigation into the incident and taking necessary measures to prevent recurrence
• Notifying the relevant authorities in accordance with applicable legal obligations

If you notice any unusual activity in your account, contact our 24/7 live chat support immediately.

9. Links to Third-Party Services

The adpro75 platform uses software from game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These third-party services operate under their own privacy policies. We are not responsible for their data collection practices, but our agreements with them include appropriate data protection standards.

10. Policy Changes and Updates

adpro75 reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page
• By sending details of the changes to your registered email
• Via a notification when you log in to the site

If you continue using the site after the updated policy is published, you will be considered to have given your consent to the new policy. Therefore, it is recommended that you visit this page regularly.

11. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following channels:

Your privacy and data protection are our highest priority. adpro75 is committed to always being by your side as a safe and reliable platform.